The Fine Print
Webberman.ca, otherwise referred to as "we" or "us", reserve the right to refuse or terminate a customer relationship at any time, and for any purpose. This protects other clients who are sharing the same server space, and also entitles us to choose who we wish to have as clients. For example, we refuse to develop websites with pornographic or illegal content, or those that promote hate.
We host websites for our own clients, to have a place where the website we have developed may be hosted in a secure, fast environment. As an additional security measure, all of our clients' websites share a common IP address which we have purchased in order to eliminate potential problems which may happen with a shared hosting environment. For this reason, we do not make our website hosting available to third party web developers, as that could open a door that could adversely affect all of our clients on our shared IP address.
If for any reason you wish to terminate your ongoing hosting with us, we require a minimum thirty (30) days notice BEFORE your billing period arrives. This is because we are passing on savings by having each client pre-pay their hosting for one year terms. Because of this, no refunds are available for early cancellation. If we don't hear from you by the end of each year, we renew the hosting and bill one month in advance. If we are also renewing your domain each year, the same holds true. You cannot cancel AFTER we have renewed it, and if you fail to cancel in time, you will still be required to pay for the coming year.
Our customers' business and their dealings with us is their own business. We will never share any knowledge or other information about any client with anyone else, and all email addresses are never used for marketing or any other purpose. We don't even keep your passwords on file, to increase security and respect privacy. We do have the right to add new websites we have developed to our portfolio. This is the only way anyone will see that you have dealt with us to develop your website.
Website Development Charges
We will discuss your website needs and offer a quote. Providing you do not change or add to what we discussed, we will honor that quoted amount in all cases. We do require a 50% deposit in order to get started on your website. As we progress, we will show you how it is coming along, in order to provide you with a way to request changes as your website is built. In some cases, we may request an interim payment, especially if a lot of work is required. Once complete (or nearly complete) we will invoice you for the balance. Because some business owners stall the completion by being slow to provide the final information, we will consider your website "completed" once it is able to be put online. If there are a few additional items to complete, we will do so with no further charge, providing they are things that we had originally quoted on.